HVAC reviews in Georgetown, Kentucky

4.8 based on 349 reviews Back to the listing
    5

    Smitson does a fantastic job. They are absolutly recommended on my behalf. Charlie is very knowledgeable and goes the extra mile!

    5

    Great service, quality, and price. By the time I called it was late in the evening. He not only responded very quickly but was honest with repairs and had me back up running in no time. If you are looking for a true professional with integrity then this is your guy. I will never call any other company

    5

    Smitson Indoor Air has been of great service to our liquor stores. Prompt service and very professional; even in some very frustrating circumstances. Hire Charlie with the utmost confidence.

    5

    Smitson installed an HVAC unit in my historic home this spring. Work included hoisting the unit to the building’s roof plus installing ductwork and vents. The work was impeccable and the outcome was amazing. Highly recommended.

    5

    First class business that makes you feel like a friend instead of just another client. Charlie and his crew made our experience super easy. I was referred to him through a friend and now I will follow suit. Great work and even better follow-up to ensure our satisfaction. Will be a customer for life.

    5

    I can't say enough about Smitson. I had an issue on a Saturday and they came within the hour. I now use them to maintain our heating and cooling units based on the excellent service they performed at our new home.

    5

    Highly recommend Smitson Indoor Air. They scheduled us when we called with next day service. Very professional and knowledgeable plus affordable! We will be using them for all our hvac needs and will reccomend to all our friends and family with no hesitation!

    5

    Wow! Smitson Indoor Air in Georgetown, KY came to our rescue after needing a second opinion on our unit. They were prompt, courteous, and explained everything in such detail. I highly recommend them to anyone needing heating/cooling service in Central KY!

    5

    Couldn't say enough good things about this company. Our blower motor went out overnight (when it was 10 degrees). They were at our house within a couple hours, had it fixed in about 45 minutes, and were less than half the price of what other companies quoted. Very friendly, clean, upfront, knowledgeable, and fair. Will definitely call these guys again if we ever need it, (hopefully we don't)

    5

    I can't say enough about this company. They go above and beyond, not just in their work but in their community.
    We are the recipients of a brand new (and much needed) HVAC System, courtesy of Smitson's enormous generosity. They selected my wife as a winner of their annual giveaway, that gives back to those helping the community in some way (she is pretty amazing). There aren't enough thank you's to come close to being enough.
    Also, they're super professional, timely, and do amazing quality work. They ripped out our entire system and replaced it with brand new shiney equipment in one day, fixing issues we didn't even know we had.
    Thank you Smitson Indoor Air! Your kindness and generosity is a perfect example of how we should love our neighbor and boy are we loved!

    5

    Charlie Smitson did a great job on my new HVAC. It is my second home in Lexington and the second time I called on him. He takes great care in installation and working with his customer.

    5

    Charlie is a breath of fresh air. Good pricing and fast service. His crew was also great to work with. We are in the midst of our first flip and have run into some dishonest contractors to put it lightly; not the case at all with Charlie.

    5

    These guys are the greatest! My air conditioning stopped working on Monday evening. I contacted them and they were out the very next day. They were very professional and polite. And not only did they fix the problem, they took the time to explain it. I’ve used them one other time at another home and they will always have my business. Very knowledgeable and very fair prices. Can’t say enough good stuff about them.

    5

    The best people that I have talked to in this industry so far. I know and have experienced the hard way how technicians and their companies lie to you or upsell at your cost. Finally got Charlie to come over for a third opinion to inspect a my HVAC unit which quit working this winter. While the verdict so far had been to replace the unit from a few of the popular companies, he inspected the unit and found the faulty part in no time. Replaced the part and the unit was up and running. I had to go through the struggle of having no heat for sometime, as I resisted the urge of replacing an old unit, which I always felt was still mechanically sound and had some more life left in it. None of the popular companies' explanations sounded anywhere close to logical. Charlie and crew has been punctual, honest, reliable, trustworthy and very knowledgeable. They do their work at very competitive cost. Would highly recommend him and his crew for any HVAC repair, maintenance and installation. Thank you Charlie and team! It was good talking to you as well. Wish you and your team all the very best.

    5

    I looked up HVAC services in my area to find great reviews about Smitson. I called and on the first call, it was answered by Charlie. I told Charlie about my heating problem and he offered to come the SAME day! Unfortunately, it was me that couldn’t make that day work so, he worked me in first thing the next morning. Charlie was right on time, professional, courteous, and found the problem within minutes. Charlie had parts with him and fixed it right away. With the service I received, I expected to pay big bucks! However, Charlie was VERY affordable and reasonable. I will use Charlie for all my future HVAC needs!

    5

    Charlie is a great guy! He came over after the heat went out, figured out the problem, got the part, and repaired in 24hours. He also serviced it and made sure that everything else looked good as well.
    And I didn’t faint at the bill. I HIGHLY recommend him to everyone. He was easy to talk to, explained what he was doing and could answer all of my questions.
    Amazing service totally 5 stars.

    5

    We’ve used Smitson Indoor Air a few times, both on our personal residence and our rental property. Charlie is very professional, honest, flexible, and does high quality work for reasonable prices. We highly recommend Smithson Indoor Air.

    5

    Mr. Charlie and his family was a Blessing to me and my family. I needed a. Air new system and my co- workers found out about the give away that Smitson was doing. They wrote in and told my story and I won one of the systems. I Thank God !!! Mr. Charlie himself the owner of the company came out and installed the unit. Everything was done in a timely manner and when I tell you I have slept so comfortable every night since January 22. I would MOST DEFINITELY RECOMMEND THIS COMPANY!!!!

    5

    Jeremy is excellent. He is efficient and gets the job done! He and Hunter worked hard and all day to put in a new heating and cooling system. When they left the only way you knew they were here is my home is very comfortable. I highly recommend.

    5

    I appreciate the HVAC professionals at Smithson Indoor Air. Our gas furnace went out late on a Thursday night and we called and left a message for Smithson. They called first thing Friday morning and arranged a service call to our home. Once it was determined a new furnace was our best option, Smithson’s owner went to Lexington to pick up the unit and promised us it would be installed that afternoon in order to make sure we had heat. The technicians were professional and courteous and did everything they promised. If you need HVAC service or repair, check out Smithson Indoor Air.

    5

    I won a free maintenance giveaway from Smitson Indoor Air Facebook page. I really won! I was contacted immediately and set up a day for someone to come out. Trevor came to my home and did a thorough check on ALL of my heating and cooling equipment inside and out. I had positive interactions with ALL of the employees that I dealt with. I get a family vibe from each one I talked with. Good people