HVAC reviews in Georgetown, Kentucky

4.8 based on 349 reviews Back to the listing
    5

    Charlie and his crew were fabulous! Took the time to examine the entire system, found a few issues other companies had missed, even changed our filters. Got our AC up and running efficiently and effectively. I highly recommend them for servicing your system.

    5

    After looking at all my options when my AC unit went down, I decided to use Smitson Indoor Air and have been very pleased with my decision. When making a decision like this it's very important to choose a quality company, versus the cheapest option. I certainly feel that Smitson gave me a great value for the system we replaced. Thanks so much!

    5

    I had previously called another company about my AC having an issue. 3 separate times they came out and never fixed my problem yet I had to pay 2 out of the 3 times. I became fed up and called Smitson Indoor Air. Charlie shows up thunderstorm overhead and within minutes my unit was functioning as it should with no issues days later. Great service and knowledge of their profession. He brought all the proper equipment to get the job done the right way. I would highly recommend them before calling anyone else.

    5

    Smitson Indoor Air did an excellent job at fixing our HVAC system. Charlie is dependable, knowledgeable and does good quality work. I would highly recommend him.

    5

    WOW!! I cannot say enough about Smitson Indoor Air, Charlie is awesome at what he does! We lost heat in our upstairs in 20 degree weather and he had it fixed within 30 mins and even corrected a problem with installation from another company!! Thank you so much!!! Would highly, highly recommend!!

    5

    Charlie came out on a holiday weekend to give us an estimate for a new unit. Out of the three local estimates Smitson Indoor Air was the best. His team came out and installed a new unit within a week. Charlie you have one more satisfied customer.

    5

    Charlie and his team are fantastic and easy to work with. Our heating went out in my office and he was on point and took care of our problem in no time. I didn't hear next week or call you when I can get to you. He came out right away. Highly recommended and very professional!!

    5

    First time home owner here! I grew tired of spending money here and there for repairs/ parts on the 20 year old HVACs. I did my research and received several quotes before choosing Smitson Indoor Air. As a home owner making such a large purchase can be stressful as who to trust. There’s so many company’s that are more than eager to take the path of least resistance for a quick buck. I had two brand new systems installed at a competitive price and I can ensure you the installation quality from them is unbeatable. Their crew is knowledgeable, experienced, and went above and beyond to make sure the install was done right. Thank you Smitson Indoor Air for exceeding my expectations and making such a stressful situation go so smoothly!

    5

    Charlie and his crew are awesome! Very nice and helpful. Willing to work with you and help you, and not feel pressured into making a huge decision. I can completely trust Charlie and anyone he employs to tell me the truth about my HVAC and that is so rare these days. My husband and I will only be using Smitson for our future HVAC needs! Thanks Charlie and crew!

    5

    I have nothing but great things to say about these guys. They are honest, thoughtful, hard working, and meticulous. Charlie Smitson is a true professional who cares about people whether they work for him or he's working for them. Nobody ever wants to have to call the HVAC guy, but in the event you do, Smitson is the company.

    My house is almost 100 years old with an upstairs that was converted from the attic. The original Amana died at about 45 years old. Charlie came out himself to assess the situation and had a very reasonable bid within two days. He stayed on budget and completed the job immediately after the equipment became available. Within an hour after competition my wife and I enjoyed a cool house. The installation quality with the pads, wiring, piping, tape, and warranty show that this company cares and stands by their work.

    5

    Smitson to save the day! I had been without AC for 2 months (in the summer!) dealing with my Home Warranty's awful local contractor. Once I decided to move on from them, I called Smitson and they came out super quick (before I left for vacation) to give me a quote for a whole new system . Within a week of being back from vacation I had a whole new system up and running! The pricing was very competitive and Jason and the techs that came out to install were very professional and personable. I definitely recommend calling them for your HVAC needs.

    5

    Just had my whole system replaced and it was a great experience! From when I first called to the quote to the install, I have been impressed with the service I’ve received, especially the attention to detail all the way through. Tim and Trevor were great installers and took care to get everything done thoroughly and efficiently. Pleased I chose to work with Smitson!

    5

    We’ve had issues with our A/C having low air flow upstairs and our air filter staying drenched. The company that installed the unit came out four different times and could not figure out the problem. I called Charlie who was able to troubleshoot the problem in about 5 minutes and saved me a small fortune. He’s been great to work with and is extremely responsive. I would definitely recommend him and he’ll be my go to HVAC guy from here on out.

    5

    Just wanted to say that this was the best and most affordable HVAC service that I have ever had to have done. Charlie was extremely professional, courteous and just a downright good individual to talk to and work with!
    I highly recommend him for any service you need done on your heating and air conditioning units . He also took the time to give me a free estimate on a new AC unit that I will possibly be needing in the near future.
    So before you call anyone else please give SMITSON INDOOR AIR a call.

    5

    UPDATE:Once again Charlie, his crew, and staff set the bar for other HVAC companies.
    They are more than just fixing and replacing units, they do custom work too. Charlie and crew are quick and professional. Smitson Indoor Air.....the only HVAC company for this house! Thanks guys...and gal.

    Charlie was great installing a brand new unit in our home. Great professionalism and straight forward on issues and price. Which the pricing for service was very reasonable. I recommend him to my clients, friends and family. Thanks Charlie for everything!

    5

    Very fast, from the initial estimate to the finished installation! Charlie is Super friendly! Great service & cheaper than I had imagined. Overall very satisfied, & most of all we now have a very warm home! Charlie Smitson is THE GUY to call for all your heating & cooling needs!

    5

    My mom recently had an issue with her air conditioner which was only a couple of years old. Charlie came and gave us a honest great price compared to another quote we received. The process was seamless and their professionalism is unmatched. I recommend that if you experience a HVAC issue that you call them. I am highly impressed.

    5

    If I could give Smitson Indoor Air 10 stars I would! They are just wonderful! When our HVAC unit first went out, it was a weekend and Candis answered on the second ring and had Danny out to our house within a couple of hours and got us back up and running. Unfortunately, our issue was unable to be repaired and we had to have a whole system replacement. They gave us many options and price ranges as well as financing options. We decided to wait and pay cash and when I called Candis and told her we were ready to move forward, she had us scheduled for instal the following morning! The guys arrived promptly at the beginning of the arrival window I was given and were very professional and courteous while in our home. It was like having family over for the day that just happened to be fixing some stuff while they were here. I cannot say enough good things. If you are looking for a company you can trust, call Smitson Indoor Air. You won't regret it.

    5

    Smitson Indoor Air has gone above and beyond while servicing our home on more than one occasion. They are an honest, reliable company that truly cares about helping their customers. Danny went out of his way on his own time to install a digital thermostat in our home while he was here to fix a major issue. In addition to excellent customer service, they are competitively priced and, in our experience, will repair whatever issues they can instead of just replacing parts/units in order to save the customer money.

    5

    Charlie and his crew is Amazing!!!! Our old furnace quit and called them based on others recommendations. They quoted us a price and installed a new furnace for us. Fast service and very friendly! Great quality and Great price. Will Definitely be our choice for all our future needs for heat and air.

    5

    This is an amazing company!!! We called Gene at 9:30 on a Saturday night when we discovered our AC unit was out. He was on his last call for the night. But said he would come as soon as he was finished. And he did!!! Owner of the company (Gene) comes out at 11pm and got our unit going again! Thanks so much!