HVAC reviews in Bloomington, Minnesota

4.5 based on 445 reviews Back to the listing
    5

    Great and knowledgeable team on all products and applications

    5

    Best rep. agency out there! Keep up the great work!

    1

    EP Sales refused to honor a warranty. Buyer beware.

    5

    Always a good experience and knowledgeable people.. Ryan is so awesome to work with!!

    5

    Very professional organization, friendly, competent staff that handles questions in an efficient manner. Easy to do business with. Recommend them highly. They represent only quality product lines.

    5

    Awesome service!!! Every time!, all the time!,On time!! Thank you so much! Received service for air exchanger tioday also regarding some troubleshooting after recent furnace inspection . Thank you guys!!!Gavin and Chris? for Excellent service today along with your knowledge of products and always respect for your job!! Well done!👍I would also like to give David C. Shout out!🙌for completing furnace inspection on 1/17/25. Great job David! I don’t know what I would do with out you guys! Your llike angels with booties!💫I say. Molly Counts

    5

    They did for us two separate installs; one ducted and one ductless A/C. Both were done professionally and in good time. I would hire them again and refer my friends to them. Fantastic services!!

    5

    We now have a nice cool house. We really appreciated the fact that he arrived as scheduled and presented himself in a friendly and professional manner. It was apparent that he knew exactly what to do to diagnose and fix the problem with our AC. Will continue hiring him.

    5

    Probably the best customer service you could ask for when the cold snap hits and your heat is not working. They came late in the evening to help. They installed a new furnace 24 hours after we met the sales representative. Tech was outstanding too. Very personable and informed.

    5

    John came in at short notice, he fixed the AC in less than 1 hour and was very reasonable in charges. I was 100% sure this gentleman knew exactly what he was doing and was pleased with the visit. I will continue to use this company in the future.

    5

    John was swift, tactful and committed. He got this inexperienced new homeowner's furnace back up and functioning in no time, but then took the time to make sure it was fixed and show me what he did. I certainly appreciated it. Arrowhead Heating & Air you are the real deal!!

    5

    John was very knowledgeable and highly skilled at his job while servicing the AC in our home. He informed me of everything that was taking place with the heat and air system, took photos and showed the inside of the unit to me as well. I would like to strongly recommend his services and will hire him over again if need be. He is a rock star!!

    5

    John was our tech. Great guy, really knowledgeable, and very professional. Work was done fast and explained the ‘why’ behind everything he recommended. Signed us up for the family plan which based on the discount we got for signing up, the plan has already half paid for itself. Really looking forward to our continued interactions with Arrowhead Heating & Air!

    5

    Having my HVAC system checked out turned out to be a breeze The technician arrived just 15 minutes after the scheduled time which was a nice surprise He explained everything clearly making sure I understood what preventive maintenance entailed He was thorough efficient and left no mess behind My A C has never run smoother and I feel confident it’ll last through the warmer months without a hitch

    5

    After a quick call, the technician arrived promptly, efficiently fixing our erratic thermostat within an hour.

    5

    Efficient and seamless installation of our ductless system in under two hours!

    1

    Just needed a capacitor. Not paying you $300 to do that.

    5

    Really great experience with this company. They were very friendly and helpful. I would definitely recommend them to anyone looking for heating or air conditioning services.

    5

    Josh showed up on a snowy Sunday afternoon, called when he was on his way, wore shoe covers to keep the carpet clean when he entered the house was very honest and fixed the problem very quickly. Polite, honest and professional service.Will definitely use them again.

    5

    We have been using Joyce Heating & Air Inc. for a few years now and they always go above and beyond with their service. They also make a point to get out to any problems we may be having as soon as possible. Very reasonable prices. Highly recommend.

    1

    Three reschedules, and they just wouldn't show up.
    I called Saturday for a blower fan issue. The representative on the phone scheduled me for the next morning (10a-1p), Sunday. That sounded quick, especially since I mentioned it wasn't really an emergency. But on Sunday morning, a representative from a different phone number called & said the appointment would need to be rescheduled to Monday (4-7p). After no call & no show at 7pm on Monday, I called & they didn't even give an excuse, just said they'd need to reschedule to Tuesday (8-11a). So I took a half day of vacation to wait for them Tuesday morning. After no call & no show on Tuesday, I called & asked for a refund of my $149 pre-pay for their 'Premium Home Service' plan. To their credit, the refund was pretty easy within in the 7-day refund period.

    Having to reschedule on a Sunday? Understandable. A no-show for the reschedule? Not acceptable. A 2nd no show? Downright infuriating. Add to that no phone calls, texts, or emails to communicate they wouldn't be showing up, and I felt compelled to warn my neighbors about this lousy experience.