HVAC reviews across the US

The repair man that came out was very kind and ask questions about my system. He took a lot of time and did a maintenance check on the system. I do appreciate him being thorough I’m checking the whole system and making sure it worked properly before leaving.

Paul is an excellent HVAC tech. He took extra time to fully document his checks with photos of our systems and explained them to us very clearly. We feel very comfortable that we are ready for winter and our HVAC is in good hands with Neal’s Heating and Air Conditioning.

Neal’s Heating and Air saved the day! Thank you Holly and Paul! Our heating went out… we called Neal’s and Paul our technician, came to our house in a jiffy, diagnosed the problem… ordered the part… and with the quick response from Holly who scheduled Paul to return and fix our heating system! Yes, we’ve been a tad uncomfortable but thankfully we had Neal’s Heating and Air’s awesome team!! You guys ROCK!! Janiece & Kevin Cole

I've been using Neal's for a few years now and they are super responsive. Our heat went out during a cold snap and I was sure they wouldn't be able to get anyone out that day, but not only did they have a tech there within a couple of hours, they fixed the issue quickly and cheaply. Everyone I've dealt with there has been awesome. I'm glad they're right down the road!

Very disappointed... upon opening the crawl space door you could feel warm air blowing into the crawl space yet 2 men spent 10 or 15 minutes under the house and couldn't find a single leak. I just had the crawl space insulated and they found and repaired 1 large hole and 10 other joint leaks. $103 wasted... we expect better after a $16k hvac investment!!!

We had three 20+ year old AC units that were at high risk of breaking down for good, and instead of patching them up again, Neal’s gave us honest advice and a fair quote to replace all three. Their team showed up on time, worked efficiently, and treated our home with care and respect. The new units are running perfectly — quieter, warmer/cooler, and way more energy-efficient than our old ones. It’s clear Neal’s Heating & Air takes real pride in their workmanship and customer service. I couldn’t ask for a smoother experience or better results. If you’re anywhere around Ringgold, northwest GA or the Chattanooga area, I highly recommend giving them a call — they truly earn every bit of their five stars!

Service was very prompt and completely thorough. Hunter, our technician, was very friendly and professional and knew what he was doing. Completely satisfied with his service. Highly recommend we will be using them again.

The service tech was very professional. He didn't rush thru anything and he trouble shot for the symptoms that the unit showing. He had some suggestions to consider and some recommendations that we should do to get better performance out of the unit.

I had my gas fireplace updated with a new firebox, liner and gas logs with a remote for easy starting. Arrived on time, finished work quickly and explained everything to me. Joe and Daniel were very professional, cleaned up after and answered all my questions. I feel better knowing I have someone to call now for yearly maintenance.

My technician was knowledgeable, kind, and answered all my questions. He quickly and professionally diagnosed my problem and was pretty thorough in making sure our fireplace was working corrextly and efficiently. We will be using Neal's again for sure.

I was very pleased with my experience with Neil heating and air. They came out very quickly, assess the problem, went to extra trouble to get the part for me right away, and came back out to repair my heating system. I will use this company in the future because I was so very pleased. I can recommend Neil heating and air to other potential customers.

Neal’s Heating & Air is always prompt, courteous, and incredibly easy to work with. Their communication is excellent from start to finish, and we truly appreciate how professional and respectful they are every time. We will absolutely continue to call them for all of our heating and air needs. Highly recommend!

We are sitting in front of our lovely new fireplace, coffee in hand. The ambiance is delightful…
Thanks for helping us plan and create this new living room experience! We have enjoyed working with you all and can highly recommend Fireside Hearth to anyone!

Would highly recommend. Start to finish, communication and buying options were outstanding. New gas logs were installed professionally and with great care. Daniel and Mike went above and beyond to make sure we were satisfied.

Amazing service from start to finish. Holly at the front desk was absolutely wonderful and was able to squeeze me in the same day when my HVAC started malfunctioning — which I really appreciated. Paul, the technician, was just as great. He was straight up, honest, and transparent about the quote and the work that needed to be done. No upselling, no pressure — just solid, honest service. He fixed my unit, and now I have good, warm heat again. Highly recommend this company and especially Holly and Paul

Service guy was great! Nice and polite. Notified me before he arrived, showed up on time, got to work, let me know when he was done and what he fixed. (The service was free for me since it was under warranty). So no complaints all around.

5 stars isn't enough!! What a great experience! Thank you Holli for guiding me through the whole decision making. From start to finish, the office staff, design and installation; the whole thing...it was handled so professionally and friendly.

Great service

Great to work with

Wonderful people, awesome service, and great price! The place to go for your electric motor and any issues it gives you