HVAC reviews across the US

Paul was awesome! Don’t send anyone else even though I haven’t used you guys before on service calls. Paul only!

I can’t speak highly enough of the team at Neal’s Heating and Air. They took great care of us from start to finish and i would highly recommend them to anyone!

Gas log inspection. Excellent customer service and price. Highly recommend and will use again. Ductwork cleaning was excellent as well!

Paul Peal was really great with servicing my unit and lighting the pilot light for my fireplace. He was very kind and friendly. Thanks again Paul for everything that you've done. I appreciate you. Have a blessed day😊🙏

Working with Neal’s Heating and Air has been one of the best service experiences we’ve ever had. They came out quickly, diagnosed our unit, which needed a full replacement and was able to get us back up and running in no time.

Camden was personable and kept us in the loop as things were progressing. Great service all the way around!

The service tech was on time and very professional. Explained in detail everything he was checking and/or replacing. All questions were answered. Overall a great experience and would recommend. Will be using again if the need arises and for yearly maintenance. Great service and polite tech.

Holly was a God send. She was able to give me some pointers on what to look for while I was waiting for my appointment. Ended up fixing the issue myself and got air back in inside the house. Thanks Holly!!

10/10 Would highly recommend!! This crew was professional, hard working and highly skilled. They did amazing work to help after a fire under the house, were patient with our schedule and cleaned up after the fantastic install of new ductwork and unit. Great company to work with - 5 Star

Young lady who arranged service appointment was extremely polite and professional, and the service tdch was right on time and fixed problem with Air Cond unit right away. He was also very polite and friendly, as well as professional. I am extremely pleased and grateful for the prompt service, and wouldnt hesitate to use company again and highly recommend them.

Technician came out to do our annual maintenance and did a fantastic job. He showed up early (about 15 minutes before scheduled window provided by scheduler) which was a pleasant surprise. Most contractors that come out for appointments are hilariously late…I was very thankful for the promptness. Technician was very knowledgeable, listened to concerns and addressed each one, check out some additional items I had concerns with, did a great job with the annual maintenance, and communicated start to finish very well. Very happy with the experience start to finish. 👍

We had a great experience. They went out of their way to provide service to us, ensuring the safety of our fireplace. We appreciate all they do in the community.

Quick, great work & they left no mess behind!!! Holly helped get me scheduled & I believe Paul was the gentleman who worked on our hvac wiring issue!! Working like a charm now!!

A great business to work with. The staff was knowledgeable of my needs. Jeremy the sales specialist spent the time needed to assess our needs and the team including Nathan the owner of the business was on site to help ensure the job was completed correctly. Customer satisfaction top priority!

Great hometown business, best prices around and friendly staff! They did a great job installing our heat and air system.

Technician was super polite and friendly. Got in, did a great job and got out. Left the house as clean as it was when they got there. Thanks Troy and Neal.
Update: had our unit go out today came home and contacted the team. Holly was super polite and friendly and they sent out their technician Danial who was also just super friendly. It was like they were grateful to have me as a customer and I was grateful to have them helping me. I could not recommend them more.

We were so impressed with Nikki and her vast knowledge of what seemed like every question we had and more. They took great care of us, were quicker than we expected and the new fireplace setup looks/feels fantastic. Thanks Nikki and team!

Holly was great at getting us appt quickly and working with us since we were having to handle everything from the hospital.Paul, the technician gave us a detailed invoice of the issues with units. And a replacement cost for one was reasonable. I love that they can email invoices. I’ve used this company several times and never been disappointed in their service.

Paul was wonderful to work with he was very knowledgeable and informative. Would highly recommend and we look forward to using them for all our future hvac needs.

Paul did a great job figuring out that our problem was not our furnace but a circuit breaker. He was very patient and polite taking time to explain the problem to me and then to my 82 year old husband that has memory issues. We will not hesitate to call for your service if needed in the future. Thank you!

Neal's came out after hours on Saturday with temperatures in the teens and got my heat pump up and running.I am not easily impressed but I was impressed Neal's service and expertise.