Plumbing reviews across the US

We’ve had the CGC water softener in reverse osmosis for over 20 years and their service and their personable and professional relationship is great. Looking forward to getting a new system with a new house and Christian did a great job putting it all together

The folks from CGC are very knowledgeable with whole-house water treatment systems. Elvin did an analysis on my existing Kinetico system and I plan to upgrade once the warranty expires soon. I appreciated his detailed explanation of options, moving forward. Very clear and concise.

Abraham Rukab was very informative and helpful. My unit just needed a new filter and other wise we were in great shape, he did not try and sell me anything unnecessary and was extremely professional. My system is back in action.

Mike provide professional and excellent service of our water treatment system. He carefully explained options and suggestions on refurbished/replace the old system. Provided and estimate of all options. Will schedule for future work.

Fabulous experience working with CGC! Team members Abraham and William were very professional and helpful athroughout the process of explaining the differences between various products thru the installation service. Highly recommend CGC (my purchase consisted of water softener and water filter).

Today Joseph Morin came out to my house and installed the Kinetico water softener as well as a Kinetico water purifier under the kitchen sink. Very professional, quality minded, the kind of person one wants inside their home! He went over everything required to insure i can keep my system operating perfectly! Highly recommend!

Elvin did an amazing job!!! He explained what he was doing and asked if we had any questions. He was extremely knowledgeable. Good technicians are hard to find. We appreciate that he serviced our units.

Our technician Elvin was very professional and knowledgeable about our Reverse Osmosis system. He diagnosed the problem with our system and restored our system to full functionality in short order. Highly recommend CGC water treatment system for their expeditious response and courteous service!

So appreciate William Moore of CGC Home Services. We had an addition to our water softener system installed by him last year , and William made sure to give us a heads up call when he was on his way. His attention to detail is remarkable and he stuck with us when there were some complications with the reverse osmosis for our new ice cube maker. Thank you for having fine professionals, they represent your company well !

Great experience! The installation was fast and professional, and our water feels so much softer now—no more spots or buildup. Special thanks to Abraham—he was super knowledgeable, friendly, and made sure everything was spot on. Highly recommend!

Absolutely fantastic experience! They installed our new system quickly and professionally, and the difference in our water quality is night and day—no more hard water spots or dry skin. A huge shoutout to Abraham, who was incredibly knowledgeable, patient, and friendly throughout the process. He explained everything clearly, answered all our questions, and made sure everything was perfect before leaving.

Highly recommend this company! Abraham was amazing to work with super friendly, honest, and very knowledgeable. He took the time to explain everything clearly and made sure we were comfortable with our choices before moving forward. The installation was quick and clean, and everything works perfectly.

I've been a customer of CGC for years. Today I stopped by the office to ask some questions. Taylon Williams waited on me and was a tremendous help. Another gentleman was with him who was a great help as well. Thank you both for your welcoming customer service. Keep up the good work! 😊

Ronnie is the best! He went above and beyond to get our old water softener working one more time, till we could get through Christmas Holidays. After the holidays, we do plan on purchasing a new water softener from him. He is very informative and funny! When CGC Kinetco van pulled up at my house, and see Ronnie get out, we knew we were going to get the best service possible!! He deserves 5 stars, and needs to be recognized by CGC !! He would be a great person to train others, in doing things the right way and being honest! Thanks again Ronnie!! Tommy & Rubye Hyers

Excellent service, pricing was extremely fair and their sales consultant Christian is extremely patient, kind, knowledgeable and didn’t push us to make a decision. It was clear he wanted what was best for our home and so they won the business hands down.

Absolutely excellent experience with this company from the initial call to Sarah in the front office who was very kind and helpful. She went above and beyond to help us. Ronnie, the technician worked overtime to install our new water softener system and educate us on it, he was great and very knowledgeable. Do not hesitate to call this company, their work ethic AND customer service is outstanding. Thank you Sarah, Ronnie and CGC for helping us out of a bad situation, we are customers for life!

I definitely want to give a big shoutout to Joseph and the entire CGC Home Services team! They’ve been a great company to work with very fast, prompt, and professional. Joseph did excellent work. Even as a young man, he really knows his craft and takes pride in what he does.
I also appreciated seeing how well the team works together he was missing a part, and another team member came right out to help him finish the job without any delay. They installed a K5 Reverse Osmosis system, ran a water line to my refrigerator, and added a drinking faucet at my sink.
I also went with the Kinetico City Package for my softener to help protect my appliances and fix the hardness I was seeing in my showers. I’m super excited to start using the Kinetico system and truly appreciate Joseph and the CGC team for their great work! I forgot they also put in a brand new water heater of Bradford for White I would definitely recommend this company

I had a water softener added to my house. The sales demonstration by Abraham Rukab was very informative. I liked that our system is mechanical and easy to use. He demonstrated how to operated the system including how to change the filter. He provided a follow up to make sure we were happy with the product. We saw a noticeable change in how our appliances reacted to the softened water. Installation was quick and easy. Recommend for areas with hard water.

I first hired CGC Water Services to install a water conditioner for my condominium and a Kinetico R.O. water filtration system for my condo as well. The process was very simple and they were able to configure the system to filter water for my refrigerator dispenser and ice maker as well. This was a nice bonus.
Then when I bought my home in 2021, they installed another water conditioner that was not electric but recycled based on the volume of water that flowed through it. Also, another R.O. water filtration system which is especially important since I have kidney issues which requires my consumption of a lot of water each day.
Both systems work great and the customer service from CGC Water Services is on target. I appreciate the great work to provide me with the best quality water for my health and future. I highly recommend this company.

CGC was very professional in every respect. They cane out and provided several proposals. The proposals were very competitive. The installation technician was very courteous and the quality of work sound. It’s nice to see a company and its employees go the extra mile. We had a water softener and dechlorination filter installed. Highly recommend.