Heath Electric Co
From $50
Up to $500
Open 8:00 AM – 5:00 PM
In Cape Charles, we're more than just a HVAC services provider - we're your all-encompassing home solutions partner. Our extensive portfolio inclu…
Compare top-rated hvac providers in Cape Charles. Profiles include verified reviews, service details, and direct contact options.
From $50
Up to $500
Open 8:00 AM – 5:00 PM
In Cape Charles, we're more than just a HVAC services provider - we're your all-encompassing home solutions partner. Our extensive portfolio inclu…
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Very Unprofessional
Great service! Came and repaired my a/c promotly
before they even got out of there car they started talking about how my whole ac had to be replaced
He took a great deal of time to explain things. Very professional and good value for the money.
Called and had an appointment on a Thursday . Waited all day no call no show. Called on Friday, apologized rescheduled for Tuesday. Called Monday to confirm. Again they apologized for error and promised to be here on Tuesday and they would call 1st. Guess what no call no show. Worst customer service ever. DO NOT RECOMMEND. I would have given4 0 stars but it didnt register.
LOOK AT THE OTHER 1 STAR REVIEWS . DO NOT TAKE THEIR BUSINESS!!! Klause had an appointment to arrive at my property on a Friday . I had tried to reach out by phone call on multiple occasions that day and even left a voicemail informing him to contact me before arriving onto the property. The property has tenants that must be made aware out of courtesy before anyone showing up and also this makes the technician to perform maintenance efficient . His only response to these calls and voicemails was a text saying he’s driving and can’t talk. I texted him more than once afterwards to tell him to give me a call before showing up . Klause never showed up or even called or texted me the homeowner with a rescheduled appointment. It’s not until early Saturday morning he calls me with a very disrespectful tone , throwing a fit demanding I give him access codes for a lock box to enter the property because “ I’ve done this for 40 years I’m a big boy” while going on about how early it is and threatened to cancel because he was 15 minutes away . I had to try to deescalate this “big boy” and try to tell this guy over and over again he does not need any code for the property because tenants are on the sight he must wait for me to contact them before arriving . He expected someone to jump when he says jump and his ego was bruised when he realized he wasn’t calling the shots and since he didn’t get his way he hung up and texted me that he cancelled. UNPROFESSIONAL!!! His only defense for the other 1 star reviews is he’s been doing this for 40 years, are you kidding me lol .Nobody cares how long you’ve been in business it’s quality not quantity!!! He doesn’t admit his lack of communication skills . He makes it out to be the customers fault for his poor planning methods . If you value your time and home DO NOT TAKE HIS BUSINESS!!!!